Tyne and Wear Passenger Transport Executive
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Tyne and Wear Passenger Transport Executive, better known by its brand name Nexus, is the Passenger Transport Executive (local government body responsible for passenger transport) for the Tyne and Wear region in the North East of England. It is accountable to the North East Combined Authority and its current managing director is Cathy Massarella[1].
Responsibilities
[edit | edit source]Nexus is currently responsible for:[2]
- owning and operating the Tyne and Wear Metro
- owning and operating the Shields Ferry
- providing and operating Pop cards, TNE Day Saver tickets and Transfare tickets
- monitoring the performance of local bus services
- producing local bus timetables
- managing a number of local bus stations
- contracting and subsidizing the approximately 10% of local bus routes (or approximately 300 services or parts of services) considered socially necessary but that bus operators would be otherwise unincentivized to operate, such as:
- late night and early morning services
- weekend services
- scholars services
- NHS services
- administering local concessionary travel schemes as part of and in addition to the English National Concessionary Travel Scheme, including:
- Under 16 Pop Card
- Concessionary Travel Pass for Older People
- Concessionary Travel Pass for People with Disabilities
- Companion Card
- TaxiCard
History
[edit | edit source]Predecessor
[edit | edit source]The Tyne and Wear PTE replaced the Tyneside PTE on 1 April 1974 after the Local Government Act 1972 formed the metropolitan county of Tyne and Wear.
TravelShops
[edit | edit source]TravelShops, originally called Travelcentres, were Nexus-owned outlets that provided paper tickets, timetables, maps and local transport guides. There was once a network of 14 TravelShops[3], including those at the following locations:[4][5][6][7]
- North Shields Metro station
- Four Lane Ends Metro station
- Haymarket Metro station
- Monument Metro station
- Central Station Metro station
- Gateshead Interchange* Heworth Metro station
- South Shields Metro station
- 34-36 Fowler Street, South Shields
- Park Lane Metro station
- Park Lane bus station
- 5A Holmeside, Sunderland
- Wallsend High Street
- Metrocentre bus station
- Blaydon Precinct
- 16 Mautland Square, Houghton-le-Spring
By 2020, only 6 of these remained due to customers switching to digital resources, and those remaining 6 were temporarily closed on 23 March 2020 due to coronavirus precautions. On 21 October 2020, Nexus announced plans to permanently close all their TravelShops. 17 employees who worked at the TravelShops were found alternative roles in the organisation. Nexus also began an 8-week public consultation surrounding the closure of the TravelShops, assisting people to access alternative services.[3]
Sources
[edit | edit source]- ↑ Nexus, "New Nexus Managing Director appointed" (accessed 29 August 2025)
- ↑ Nexus, "Our key business" (archived)
- ↑ 3.0 3.1 Nexus (21 October 2020), "Nexus announces six Travelshops will not re-open" (archived)
- ↑ Tyne and Wear Passenger Transport Executive (1994), "Tyne and Wear Metro Service Guide"
- ↑ Nexus, "TravelShops" (archived 16 November 2013)
- ↑ Nexus. "Ticket Information - Travelshops" (archived 11 November 2001)
- ↑ Nexus, "Ticket Information - Travelshops" (archived 27 April 2004)
